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"I am sick and tired of asking my external law firms for a garden shed and getting a bloody office tower and a bill to match!"
So opined [verbatim] a very frustrated FTSE 100 GC in a casual conversation with us recently.
With Validatum Pricing Espresso® we aim to bring you your regular pricing 'shot' - the best, most interesting, thought provoking and informative material we can find globally which will be of interest, relevance and help to you in your legal services pricing challenges. [Note: we don't always agree with the content of others that we post but the philosophy of Validatum Pricing Espresso® is shared perspectives, not a personal 'soap-box']
Pricing improvement initiatives in law firms are unfortunately often characterised by confusion and indecision over why the initiative is required, what the initiative is intended to achieve and therefore what it should look like.